If you purchase one (or more) Brunelleschi Pass, you must also enter the requested data in the form before completing the purchase in the cart. The following are mandatory: Name, Surname, Country of origin (nationality). All customers who are part of the order must fill in the required fields correctly.

At the entrance to the Dome, before the start of the booked visit, the names printed on the ticket will be checked by the guard staff of Opera di Santa Maria del Fiore and an identity document will be requested.

No. As stated in our Terms & Conditions, it is not possible to modify or cancel and/or request a refund for a purchased Pass.

For all available Passes - Brunelleschi, Giotto, Ghiberti - you must book an access time-slot (which cannot be changed or cancelled) on the first day of validity of the ticket. If your slot for the Dome, the Bell Tower or Santa Reparata is set in the afternoon, you can still enter the OTHER monuments included in the ticket even before the one booked, as long as it is on the day of validity. Every ticket guarantees one access per monument.

For example: I booked a Giotto Pass with a climb to the Bell Tower on April 4th at 12.30pm, I can enter to the Museum or to the Baptistery before 12.30pm; I cannot enter any monument on April 3rd. The 3-days validity for all Passes starts from the first day of visit (4, 5, 6 April in the example).

For Brunelleschi Pass, the names of the visitors are requested after the buyer's login, before arriving at the purchase screen. All the names for the customers are editable and/or to be added, otherwise the purchase cannot be completed.

You can always add a new customer by clicking on "Add New+" in the summary screen. The first and last name must match the actual user of the Pass.

Likewise, you can change your profile information by clicking on "Update Profile". This MUST be done before completing your purchase of Brunelleschi Pass.

In both cases described above, a pop-up will open with the form where you can enter the required data, and then save with the appropriate button below (Save).

The monumental complex is closed on: January 1st, Easter Sunday (April 20), December 25th.

Dome

Monday-Friday: 8:15 am - 6:45 pm (last slot)

Saturday: 8:15 am - 4:30 pm (last slot)

Sunday & public holidays: 12:45 pm - 4:30 pm (last slot)

Museum

Open every day: 8:30 am - 7:00 pm 

Closed every first Tuesday of the month. 

Bell Tower

Open every day: 8:15 am - 6:45 pm (last slot)

NB. Holders of Giotto Pass must access at the start of the time-slot chosen at the time of purchase to climb Giotto's Bell Tower.

Holders of the Brunelleschi Pass are exempt from this rule: the access to Giotto’s Bell Tower is guaranteed within the 3 days of validity of the ticket, without time-slot booking.

Baptistery

Open every day: 8:30 am - 7:30 pm. 

NB. The Baptistery closes at 1:30 pm on every first Sunday of the month.

NB. Visitors are advised that the Baptistery is undergoing restoration of the mosaics of the vault, which are not visible.

Cathedral

Monday-Saturday: 10:15 am - 3:45 pm 

Sundays & religious celebrations: closed, due to worship.

Santa Reparata

Monday-Saturday: 10:15 am - 4:00 pm 

Sunday & religious celebrations: 1:30 pm - 4:00 pm 

Closed on May 25th, 2025.

NB. To visit Santa Reparata, Ghiberti Pass holders will have to enter at the start of the time-slot chosen at the time of purchase. 

Holders of the Brunelleschi and Giotto Pass are exempt from this rule: access to Santa Reparata is guaranteed for the 3 days of validity of the ticket without time-slot booking.

---

• The monumental complex will be closed on Easter Sunday, 25th December, 1st January.
• The reservation cannot be modified once issued.
• Timetable: Ticket office (Piazza San Giovanni no. 7): Monday-Saturday: 8:00am - 7:15pm | Sunday: 10:15am - 5:45pm.
• Ticket office: electronic payments only.

The tickets are available on the order details page. By returning to the home of this web-shop and entering the credentials used for registration, you can recover your ticket(s) and your reservation at Log In - My Account  area.

Moreover, you can always find your ticket on the email address used during the registration process on this website (check even in the spam folder). If you've made the registration/purchase using Facebook or Google, you will need to check the mailbox associated to these channels. In some cases the social mailbox doesn't match with the mailbox mainly used by the customer.

Recover your tickets in "Login - My Account area":

Step 1:

Step 2:

Holders of tickets that guarantee access to any monument in Piazza Duomo complex have to leave their luggage, exceeding the permitted dimensions, at the cloakroom in Piazza Duomo 38/r (beside the entrance to the Opera Duomo Museum) before the starting time of the visit. The storage service is free and included in the tickets. Luggage storage timetable: Monday-Sunday, 07:15 am - 08:00 pm.
Here is the complete regulation of the luggage storage.

From Saturday 1 February, 2025, the official ticket office of the Opera di Santa Maria del Fiore will be available in Piazza San Giovanni no. 7, inside the Antica Canonica di San Giovanni, with the following hours:

Monday-Saturday: 8:00 - 19:15
Sunday and religious holidays: 10:15 - 17:45

From the same date, the ticket office in Piazza Duomo 14/A will no longer be available.

The offer includes 3 combined tickets to choose from in order to visit - with one entrance for each monument - the complex of Piazza del Duomo.

1) Brunelleschi Pass: includes all the monuments (Dome, Bell Tower, Museum, Baptistery, Santa Reparata); it is valid for 3 calendar days from the date of the visit booked during the purchase (eg. I purchase the climb to the Dome for 2 January at 11:15 am, the ticket will be valid on 2, 3, 4 January). To access the Cupola it is mandatory to book a time-slot; for all other monuments no hourly reservations are required, the opening/closing times apply. The validity starts from the date selected for the visit to the Dome.

2) Giotto Pass: includes all monuments, except the Dome (Bell Tower, Museum, Baptistery, Santa Reparata); it is valid for 3 calendar days from the date of the visit booked during the purchase phase. You must book a hourly reservation only to climb up the Giotto's Bell Tower; to access the other monuments no hourly reservations are required, the opening/closing times apply.

3) Ghiberti Pass: includes three monuments (Museum, Baptistery, Santa Reparata); you must book a hourly reservation only to access to Santa Reparata; to access the other monuments no hourly reservations are required, the opening/closing times apply. It is valid for 3 calendar days from the date of the visit booked during the purchase.

N.B. The Cathedral doesn't require any tickets or reservations: free access. The Cathedral is closed to visitors on Sundays and religious celebrations. 

It means that the specific time-slot selected for your visit is already sold-out, even if the selected day on the calendar is listed as green. You've to change time-slot or day to book your visit (available time-slots are in blue).

Sold out:

Available places:

Tickets are available on the official website of our cultural institution, on this web page.

No, online resale by third parties is prohibited, unless a commercial agreement is signed with agencies authorized by Opera di Santa Maria del Fiore. Tickets purchased through unofficial channels may be denied entry to the monuments. To ensure an authentic and safe experience, we encourage you to use only official channels for purchasing tickets.

The entrance ticket cannot be transferred to third parties, nor can it be purchased through an agent, unless a commercial agreement is signed with agencies authorized for this purpose by Opera di Santa Maria del Fiore.

Students of all levels, italian and foreign, showing at the ticket office (Piazza San Giovanni, no. 7) a Student Card or similar document (eg: university booklet), can buy Ghiberti Pass at reduced price (5€). No other discounts are available for students.

Phone: +39 055 2645789
Email: help@duomo.firenze.it

The customer, by connecting online to the official Opera webshop (tickets.duomo.firenze.it), have to clic on a Pass, then selecting the date and the time-slot for the monument available for making the visit (time-slot only if required, eg. Brunelleschi's Dome, Giotto's Bell Tower, Santa Reparata).

Once the quantity, the date and the slot have been selected, the customer will confirm the online booking and receive an order confirmation email with the ticket(s) attached (in pdf).

No. From March 2022 our tickets are combined, with three different choices: Brunelleschi, Giotto, Ghiberti. There are no tickets for individual monuments.

No. Ticket availability visible online is definitive. There are no further availability at the ticket office. 

The only additional product, which can be purchased exclusively at the ticket offices in Piazza San Giovanni n7, is the Ghiberti Pass 'On-site' which allows you to visit the Museum and Baptistery, together with the luggage storage service, in the event of sold-out and/or closure of the availability of the ordinary Ghiberti Pass. No time-slot is needed; valid 3 calendar days with one entrance per monument.

For the Brunelleschi Pass ticket only, there's an online purchase limit of 10 tickets per single order. For larger quantities for a single order of Brunelleschi Pass, write an email to: help@duomo.firenze.it detailing the purchase specifications. You will be contacted as soon as possible.

The new "Ghiberti Pass On-Site" ticket is available exclusively at physical ticket office in Piazza San Giovanni, no. 7. This ticket provides entry to the Opera del Duomo Museum and the Baptistery without the need for a time slot to be booked, valid for 3 calendar days from the booking date.

The luggage storage service, available in Piazza Duomo no. 38r, is included in the ticket. The ticket will only be purchasable once the availability of the ordinary Ghiberti Pass is exhausted or closed. The ticket will not be available on the first Tuesday of the month due to the ordinary closure of the Opera Duomo Museum.

The visitor must present him or herself at the scheduled booking time (for climbing the Dome, the Bell Tower and for Santa Reparata) with a guaranteed leeway of 5 minutes. For example, if the booking is for 10:45 am a visitor is guaranteed entry up to 10:50 am at the most.

Visitors are advised that the Baptistery is undergoing restoration of the mosaics of the vault, which are not visible. The restoration work will go on for the next couple of years.

No, it's not mandatory. The use of tablets/smartphones is always possible. The reservation contains a QRcode readable by the turnstiles at the entrances of the various sites. The reservation will be verified upon entering the monument. Failure to match the entry time with the booking date and time may result in being refused entry to the monument. There is a small tolerance for late arrivals (5 minutes ca.)

No. But booking is recommended online. From Monday to Sunday is also possible to buy your own ticket(s) at the official ticket Office in Piazza San Giovanni no. 7, subject to availability.

No. You've to book a regular ticket to visit any of the monuments of Piazza Duomo.

To avoid gatherings or inadvisable queuing visitors should present themselves not more than 5 minutes before the booked time, where requested.

You should plan 90-120 mins for the Museum, 30 minutes for Baptistery, 45 minutes ca. for the Bell Tower, 30 minutes for the Cathedral, 45 mins ca. for the Dome, 30 mins for Santa Reparata.

At the entrance of each monument there are metal detectors for security reasons.
The number of visitors is limited in the Dome, Bell Tower and Santa Reparata to guarantee safety. According to the characteristics of each monument, specific routes, accesses and exits have been prepared with indications for the visitor.

Weekday Celebration Schedule:
8:00 AM
Office of Readings and Morning Prayer
8:30 AM
Capitular Holy Mass
10:00 AM
Holy Mass
6:00 PM
Holy Mass

Festive Celebration Schedule:
9:00 AM
Holy Mass
10:00 AM
Morning Prayer
10:30 AM
Capitular Holy Mass (in Gregorian chant)
12:00 PM
Holy Mass
5:15 PM
Vespers (in Gregorian chant)
6:00 PM
Holy Mass (with organ)

The entrance dedicated to the mass is the one on the south side of the Cathedral ("Porta dei Canonici")

Every first Sunday of the month, residents of the Metropolitan City of ​​Florence will be able to enter the Baptistery of San Giovanni, Santa Reparata and the Museo dell'Opera del Duomo for free with Giglio Pass.

Giglio Pass can only be take at our ticket office in Piazza San Giovanni and is valid for one day.

From saturday 1 February 2025, all members holders of a valid ICOM card will be entitled to free access (with the need for a ticket) to the Opera del Duomo Museum. To access, simply show your personal ICOM card to the personnel at the cash desk in Piazza San Giovanni no. 7, a free entry to the museum will be issued. This offer is valid only for the Museum, it does not apply to other monuments.